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FAQ

  • When will the USB chargeable lunch boxes be available for shipping?
    Our lunch boxes are currently in development, with the first shipments expected to be dispatched in March 2024. You can pre-order now to secure your lunch box.
  • Which countries do you ship to?
    Currently we ship to the USA, Canada, Australia, and Europe.
  • How much does shipping cost?
    The average shipping cost is $15 USD. This may vary slightly based on your location.
  • Is there a warranty on the lunch box?
    Yes, we offer a 6-month warranty covering any manufacturing defects.
  • How can I participate in the crowdfunding campaign?
    Details about our crowdfunding campaign will be shared on our website. Stay tuned for updates!
  • Who can I contact for more questions?
    For any further inquiries, please email us at hello@focusenergyhub.com.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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