Question 1

When will the USB chargeable lunch boxes be available for shipping?

Accepted Answer

Our lunch boxes are currently in development, with the first shipments expected to be dispatched in March 2024. You can pre-order now to secure your lunch box.

Question 2

Which countries do you ship to?

Accepted Answer

Currently we ship to the USA, Canada, Australia, and Europe.

Question 3

How much does shipping cost?

Accepted Answer

The average shipping cost is $15 USD. This may vary slightly based on your location.

Question 4

Is there a warranty on the lunch box?

Accepted Answer

Yes, we offer a 6-month warranty covering any manufacturing defects.

Question 5

How can I participate in the crowdfunding campaign?

Accepted Answer

Details about our crowdfunding campaign will be shared on our website. Stay tuned for updates!

Question 6

Who can I contact for more questions?

Accepted Answer

For any further inquiries, please email us at hello@focusenergyhub.com.

Question 7

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 8

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 9

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

FAQ

When will the USB chargeable lunch boxes be available for shipping?

Which countries do you ship to?

How much does shipping cost?

Is there a warranty on the lunch box?

How can I participate in the crowdfunding campaign?

Who can I contact for more questions?

How do I add a new question & answer?

Can I insert an image, video, or GIF in my FAQ?

How do I edit or remove the 'Frequently Asked Questions' title?

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