Return & Exchange Policy
Shipping Policy
Thank you for choosing Focus Energy Hub for your innovative USB chargeable lunch box. We're dedicated to providing you with a seamless shopping and shipping experience. Here's what you need to know:
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Pre-Order and Shipping Timeline:
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Our USB chargeable lunch boxes are currently in development, with the first shipments expected to be dispatched in March 2024.
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You can pre-order now to ensure you're among the first to receive this game-changing product.
Shipping Regions and Costs:
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We ship to the USA, Canada, Australia, and Europe.
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An average shipping cost of $15 USD will be applied to your order.
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Please note, the exact shipping time will be confirmed closer to the dispatch date.​
Crowdfunding Campaign
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For early access and special offers, keep an eye on our upcoming crowdfunding campaign. Details will be shared on our website and social media platforms.
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Crowdfunding backers may enjoy earlier shipping dates and exclusive benefits.
Return & Exchange Policy
Returns and Warranty:
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Our products come with a 6-month warranty, covering any manufacturing defects.
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If you're not completely satisfied, returns are accepted within a specified period, provided the product is in its original packaging. Please note, return shipping costs will be covered by the customer.
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For any issues or warranty claims, contact us at hello@focusenergyhub.com.
Customer Support:
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Have questions or need assistance? Our team is here to help. Reach out to us at hello@focusenergyhub.com for prompt support.
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We're excited to bring you a product that will revolutionize your meal times and can't wait for you to experience the convenience and innovation of our USB chargeable lunch box. Thank you for your support and trust in Focus Energy Hub.